Colorado Hospitality and Tourism Jobs

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Job Information

Aspen Skiing Company Part- Time Overnight In Room Dining Server - The Little Nell in Aspen, Colorado

Summary

Serve guests in a friendly, professional manner according to Forbes Five Star standards working under the direction of the Room Service Manager.

Essential Functions of the Job

• Responsible for table set up and room delivery of food and beverage orders. Maintain completeness and timing on order.

• Responsible for daily amenity and ice deliveries

• Assist with daily mini bar replenishment in guest rooms when needed

• Responsible for safe keeping of master keys and pagers.

• Assist with answering the telephone and taking guest orders in according with established Forbes Five Star standards.

• Know all current IRD menus and food descriptions

• Familiar with all current E47 and Ajax Tavern Menus

• Well versed in all wine by the glass offerings

• Treat guest’s requests in a warm, friendly professional manner in accordance with Forbes Five Star standards.

• Secure payment of guest check upon completion of delivery

• Maintain positive communication with managers daily. Report all department issues to managers immediately.

• Ensure guest satisfaction. Make manager aware of guest comments and complaints.

• Follow daily checklists.

• Complete department specific side work and restocking.

• Remove trays and tables within 10-15 minutes of guest call.

• Maintain the proper care and cleanliness of serving equipment.

Additional Job Duties

• Complete tasks and projects delegated by your Supervisor assist other departments as business volumes and staff levels demand.

• Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules.

• Report to shift on time.

• Enforce and comply with all policies and procedures for the Food and Beverage Department, The Little Nell and the Aspen Skiing Company.

• High School Diploma or equivalent preferred.

• Six months related experience required.

• Basic knowledge of wine, food and cooking methods.

• Good command of English language

Physical Demands

• Ability to carry heavy loads such as trays (40 pounds)

• Ability to pull heavy loads (300 pounds)

• Standing, bending, and stooping required.

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