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Monarch Casino Black Hawk Hotel Executive Housekeeper in Black Hawk, Colorado

Are you interested in .. A Fast Track Career with Career Development and Career AdvancementOpportunities? Flexible Works Schedules and Referral/Attendance Bonuses? Paid College Tuition, Free Meals, Discounted Transportation,Health Benefits and More?Text "MONARCH" to 97211 or apply at www.monarchblackhawk.com/careers today!Monarch Casino in Black Hawk is building a 23 story resort that will have over500 rooms, 4 restaurants, and a full service spa/salon which is expectedto open this summer!Part Time and Full Time Team Members Will Enjoy: Team Member (TM) Referral Program - Not only do we pay our currentTM up to $600, we pay your referral up to $1,600 Education/Tuition Reimbursement up to $6,000 per calendar year Career Development and Advancement Opportunities Flexible Work Schedules Up to $100 in Weekly Cash Prizes Paid Trips to Atlantis Casino Resort and Spa 1 Free Meal per Shift Round Trip Bus Tickets for $4 per Day Free Parking Additional Premium Pay in Select PositionsFull Time Team Members also enjoy: Paid Vacation 6 Observed Holidays Health Benefit Insurance Package (medical, dental, vision,disability, and more) 401k Retirement Plan with Company MatchDon't want to drive to Black Hawk? You don't have to! Check outthese casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com.As a Team Member of Monarch you can ride the casino bus for only $4 per day!The Executive Housekeeper is responsible for the Housekeeping Departmentsactivities with emphasis in the areas of four diamond guest service, talentmanagement and team member relations. The Executive Housekeeper will ensurethe organization is in compliance with all applicable federal, state andlocal employment related laws.The Executive Housekeeper, as with all members of the Monarch Casino ResortSpa Team, is expected to conduct himself/herself in a manner whichdemonstrates initiative, professionalism, personal awareness,integrity, and exercises confidentiality in the appropriate areas ofhis/her performance. The Executive Housekeeper shares in the Monarch CasinoResort Spa support of the company's Vision, Mission, Values, andconsistently performs all functions in a fashion that inspires and motivatesothers to actively pursue them.Responsibilities Responsible for all facets of Housekeeping Operations. Identify strategies to increase revenue, profitability and GuestSatisfaction. Develops, coaches and manages Team Members to consistently deliverfour diamond service to guests. Ensure proper implementation of all policies and procedures includingOsha and Health Department Guidelines. Provide guidance and motivation to achieve optimal performance. Track all expenses within the department. Responsible for scheduling, training and any coaching or disciplinarymatters in relation to company and department policies. Resolves guest complaints and ensures guest satisfaction. Completes reports and projects as assigned by Director of Hotel Operations. Works closely with other departments such as Front Desk, PBX,Reservations and VIP Services. Performs other incidental and related duties as required and assigned.Qualifications Minimum of 5 years' experience in Housekeeping, experience in amanagement role at a high-occupancy resort Proven track record in Hotel Management Knowledge of AAA and Forbes Standards. Passion for Guest Service, eye for creativity, innovation andattention to detail. Exceptional written and verbal communication skills Computer proficient Ability to read and analyze reports Ability to manage hotel inventoryDESIRED COMPETENCIES Ethics - Treats people with respect; Keeps commitments; Inspires thetrust of others; Works with ethical integrity; Upholds organizational values. Leadership - Exhibits confidence in self and others; Inspires andmotivates others to perform well; Effectively influences actions andopinions of others; Inspires respect and trust; Accepts feedback fromothers; Provides vision and inspiration to peers

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