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Eldorado Resorts, Inc. Security/Guest Safety Assistant in Black Hawk, Colorado

Isle Casino Hotel® Black Hawk is an over 40,000 square foot, one level gaming complex located in Black Hawk, CO. The casino features over 1,000 slot machines, including your favorite video, reel, keno and video poker machines, live poker and 24 table games such as Blackjack, Let-it-Ride-Poker, Three Card Poker, Bonus 6 Poker, Craps and Roulette. The hotel features 238 hotel rooms comprised of mini-suites with jetted tubs, standard rooms, two 640 square foot meeting rooms, multiple food and beverage venues and a 1,100 space covered parking garage.

Lady Luck Casino® Black Hawk is located diagonally across the street from the Isle Casino Hotel Black Hawk, to which it is connected by a climate controlled skywalk. Gaming is available on two levels with over 400 slot machines and 11 table games such as Blackjack, Craps, Three Card Poker and Roulette. Lady Luck Casino also has a hotel with 164 rooms and features Otis & Henry's Restaurant featuring homemade classics. With close to 700 of the best team members in Colorado proudly serving our guests, Isle Casino Hotel and Lady Luck Casino Black Hawk are the ultimate destination! For more information about the Isle Casino Hotel® Black Hawk visit www.isleblackhawk.com and follow us on Facebook, Instagram and Twitter. For Lady Luck Casino® Black Hawk visit www.ladyluckblackhawk.com or follow us on Facebook, Instagram or Twitter.

JOB SUMMARY

IDs patrons as they pass through ID checkpoint, greets all patrons, informs guests of casino promotions and general information about the casino, and welcoming all patrons to the casino.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Checks identification at the ID posts to ensure all guests are at least 21 years of age.

  • Answers questions about the casinos, directs guests to amenities.

  • Ensure the safety and security of guests and employees.

  • Ensure the safe keeping of company information, including guest information, financial information, marketing plans, and all other proprietary information.

  • Maintain an extremely high level of confidentiality in all actions and duties.

  • Always maintain a pleasant, friendly and welcoming attitude at all times.

  • Have complete knowledge of all special events and promotional activities.

  • Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

  • A high school diploma or GED equivalent preferred.

  • Must be 21.

  • Ability to read simple instructions.

  • Ability to use a telephone.

  • Ability to work well with public.

  • Excellent public relations/customer service skills.

  • Able to maintain a professional manner.

  • Ability to perform assigned duties under frequent time pressures in an interruptive environment.

PHYSICAL DEMANDS & WORK ENVIRONMENT

  • Casino environment exposed to hot and cold temperatures.

  • May be exposed to excessive noise levels, bright lights, and smoke.

  • Use of elevator, escalator, and stairs.

  • Standing/Walking

  • Carrying

  • Climbing

  • Bending/Lifting

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

Caesars Entertainment joins two successful gaming leaders, Caesars Entertainment and Eldorado Resorts, who have come together to create the largest and most diversified collection of destinations across the U.S.

Boasting many of the world’s most prestigious gaming brands, we are the global leader in gaming and hospitality. While each of our over 55 world-class resorts offer its own unique amenities, all share a common goal of providing unparalleled family-style service and exhilarating experiences.

Your Empire awaits.

External Job Title (visible on Career Portal): Security/Guest Safety Assistant

Shift: All

External Company URL: https://www.eldoradoresorts.com/careers

Street: 401 Main Street (P.O. Box 777)

Post End Date: 8/31/2020

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