Colorado Hospitality and Tourism Jobs

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Eldorado Resorts, Inc. Slot Service Specialist in Black Hawk, Colorado


The Slot Service Specialist will first and foremost represent the company in a manner universally required of all positions within the organization by providing exemplary family style service to all internal and external customers. The Slot Service Specialist position will consistently display an upbeat and positive attitude while maintaining an approachable appearance at all times.


  • Support the slot floor through maintaining slot machine operation and proper slot system functionality

  • Perform preventative maintenance on slot machines as assigned

  • Participate in slot projects as assigned

  • Participate in slot machine and system training as assigned

  • Accurately and timely completion of administrative duties as assigned

  • Respond to service calls, machine service lights, and slot dispatch calls in a timely manner

  • Adhere to all title 31 requirements

  • Stock and load slot tickets as necessary or as assigned

  • Accurately complete Gaming Intercept Process as required

  • Accurately complete W2G documentation as required

  • Maintain knowledge of State, Gaming and property specific guidelines as to acceptable forms of ID for property entry, jackpot payouts, and Cage transactions

  • Stay abreast of, and be able to articulate, the specifics of all Marketing promotions and offers

  • Maintain cleanliness and best demonstrated safety practices on the gaming floor specifically following all property and departmental SOP’s

  • ID Post support as necessary or requested by management

  • Adhere to all regulatory requirements

  • Participate in all mandatory meetings whether departmental or property wide


  • Ability to communicate effectively with guests and all of the employees.

  • Must obtain, hold, and maintain in good standing, a Colorado Support License.

  • Ability to be at work on time as scheduled on a regular basis which include nights, weekends, and holidays.

  • High School diploma or GED preferred.Must have good reading and writing skills.


  • Ability to stand for long periods of time on a daily basis, walk to various areas of the casino, and be able to push, pull or move heavy objects with assistance.

  • Work environment may include smoke and variable temperature, lighting and noise levels.


  • Competitive Pay

  • Paid Time Off

  • Direct Deposit

  • 401K Retirement Plan (No Vesting Period)

  • Voluntary Health, Life and Disability Plans

  • Employer Paid Life Insurance

  • Employee Assistance Program

  • Voluntary Short and Long Term Disability

  • Team Member Celebrations

  • Team Member Discounts

  • Free Parking For All Team Members

  • Promote From Within Culture

  • Fun Team Environment

  • As an extra bonus, our company also subsidizes bus passes for employees!

Pay Rate: $10.40/hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

Caesars Entertainment joins two successful gaming leaders, Caesars Entertainment and Eldorado Resorts, who have come together to create the largest and most diversified collection of destinations across the U.S.

Boasting many of the world’s most prestigious gaming brands, we are the global leader in gaming and hospitality. While each of our over 55 world-class resorts offer its own unique amenities, all share a common goal of providing unparalleled family-style service and exhilarating experiences.

Your Empire awaits.

Department: Slots/VLT

Shift: Variable

External Company URL:

Street: 401 Main Street (P.O. Box 777)

Post End Date: 5/6/2021