Colorado Hospitality and Tourism Jobs

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Monarch Casino & Resort, Inc. VIP Lounge Host in Black Hawk, Colorado

Monarch Casino Resort Spa in Black Hawk, Colorado is opening a brand new expansion that will have over 500 luxurious rooms, 4 delectable restaurants, and a full service spa/salon!

Our restaurants will feature a Chophouse, 24/7 Café, Specialty Restaurant, and Buffet. Our spa will feature state of the art spa services on top of the 23rd story of our resort along with a roof top pool, sauna’s, hot tubs and more!

Now hiring bold, motivated, team-focused individuals!

Part Time and Full Time Team Members (TMs) Will Enjoy:

  • Hiring Bonus – non management

  • Team Member Referral Program

  • Education/Tuition Reimbursement

  • Flexible Work Schedules

  • 1 Free Meal per Shift

  • Subsidized Transportation Options

  • Free Parking

  • Team Member Anniversary Program and Recognition

Full Time Team Members (30+ hours) also enjoy:

  • 1 week of PTO at 6 months and a 2nd week at 1 year

  • 6 Observed Holidays

  • Health Benefit Insurance Package after 90 days (medical, dental, vision, life insurance, short term disability)

  • 401k with company match

  • Career Development and Advancement Programs

  • In-State and Out-of-State Relocation Assistance Programs

Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4-$6 per day!

As a VIP lounge receptionist you will provide above and beyond the best experience to our guests with an elegant style, finesse, and a charming demeanor. VIP receptionists must maintain general menu knowledge and a basic understanding of wine and spirits. Provide support for VIP lounge bartenders/ servers, while maintaining proper health standards and a safe work environment.

  • Greet and communicate with all guests in a friendly and courteous manner

  • Ensure prompt, expedient and courteous service to all guests at all times.

  • Smile and show genuine interest in the guests’ needs or questions and always attempt to accommodate any reasonable requests

  • Circulates through the assigned lounge area on a continuous basis to provide superior guest service.

  • Ability to maintain a clean properly stocked and organized bar, lounge and side station including but not limited to all glassware, garnishes, ice, condiments and dry goods.

  • Maintain a clean and safe work environment, free of dirty glassware, ashtrays, beer bottles, and dispose of other trash.

  • Must verify par levels for all products and equipment needs within the designated work area at the beginning of every shift.

  • Bring shortages and/or needs to the attention of a manager on duty ability to communicate effectively with guests, team members and management in both written and verbal form.

  • Adhere to, enforce and practice all alcoholic beverage laws, policies, and regulations.

  • Contact the Beverage Manager/Supervisor on duty for any guest related issues, if unable to assist in finding an agreeable solution to the defined issue.

  • Abide by the established standards for health, safety and continual side work duties.

  • Must be 21 years of age

  • Previous restaurant/ server experience required.

  • Must be able to obtain and maintain a Colorado Support Gaming License. Must be able to work nights, weekends and holidays as needed.

  • Ability to stand/walk for duration of shift.

  • Must have basic math skills

  • Must maintain accurate and proper comp and cash handling procedures in accordance with department policies. Must be able to lift and maneuver heavy items (i.e. cases of alcohol)

ID: 2020-12004

Subdivision: Food & Beverage, Hospitality

External Company Name: Atlantis Casino Resort & Spa

External Company URL: www.atlantiscasino.com

Street: 488 MAIN STREET

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