Monarch Casino & Resort, Inc. VIP Lounge Host in Black Hawk, Colorado
Monarch Casino Resort Spa in Black Hawk, Colorado is opening a brand new expansion that will have over 500 luxurious rooms, 4 delectable restaurants, and a full service spa/salon!
Our restaurants will feature a Chophouse, 24/7 Café, Specialty Restaurant, and Buffet. Our spa will feature state of the art spa services on top of the 23rd story of our resort along with a roof top pool, sauna’s, hot tubs and more!
Now hiring bold, motivated, team-focused individuals!
Part Time and Full Time Team Members (TMs) Will Enjoy:
Hiring Bonus – non management
Team Member Referral Program
Flexible Work Schedules
1 Free Meal per Shift
Subsidized Transportation Options
Team Member Anniversary Program and Recognition
Full Time Team Members (30+ hours) also enjoy:
1 week of PTO at 6 months and a 2nd week at 1 year
6 Observed Holidays
Health Benefit Insurance Package after 90 days (medical, dental, vision, life insurance, short term disability)
401k with company match
Career Development and Advancement Programs
In-State and Out-of-State Relocation Assistance Programs
Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4-$6 per day!
As a VIP lounge receptionist you will provide above and beyond the best experience to our guests with an elegant style, finesse, and a charming demeanor. VIP receptionists must maintain general menu knowledge and a basic understanding of wine and spirits. Provide support for VIP lounge bartenders/ servers, while maintaining proper health standards and a safe work environment.
Greet and communicate with all guests in a friendly and courteous manner
Ensure prompt, expedient and courteous service to all guests at all times.
Smile and show genuine interest in the guests’ needs or questions and always attempt to accommodate any reasonable requests
Circulates through the assigned lounge area on a continuous basis to provide superior guest service.
Ability to maintain a clean properly stocked and organized bar, lounge and side station including but not limited to all glassware, garnishes, ice, condiments and dry goods.
Maintain a clean and safe work environment, free of dirty glassware, ashtrays, beer bottles, and dispose of other trash.
Must verify par levels for all products and equipment needs within the designated work area at the beginning of every shift.
Bring shortages and/or needs to the attention of a manager on duty ability to communicate effectively with guests, team members and management in both written and verbal form.
Adhere to, enforce and practice all alcoholic beverage laws, policies, and regulations.
Contact the Beverage Manager/Supervisor on duty for any guest related issues, if unable to assist in finding an agreeable solution to the defined issue.
Abide by the established standards for health, safety and continual side work duties.
Must be 21 years of age
Previous restaurant/ server experience required.
Must be able to obtain and maintain a Colorado Support Gaming License. Must be able to work nights, weekends and holidays as needed.
Ability to stand/walk for duration of shift.
Must have basic math skills
Must maintain accurate and proper comp and cash handling procedures in accordance with department policies. Must be able to lift and maneuver heavy items (i.e. cases of alcohol)
Subdivision: Food & Beverage, Hospitality
External Company Name: Atlantis Casino Resort & Spa
External Company URL: www.atlantiscasino.com
Street: 488 MAIN STREET