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Sage Hospitality Resources Mgr Catering Sales in Boulder, Colorado

Why us?

Catering Sales & Events Manager

Uniquely Colorado Crafted and located in the new Heart of Boulder, The Hiltons on Canyon (Embassy Suites & Hilton Garden Inn Boulder – Canyon Boulevard & 28th Street) is your new urban retreat. Step foot into the space, and you will experience the attention to detail of these inspired properties.

The Perks:

  • Sage Hotel & Restaurant Discounts across the US

  • Medical, Vision, Dental Insurance & 401(k)

  • Hilton Discounts Worldwide

  • Free RTD Ecopass (Full Time Employees)

Come join a high performing Sales Team right in the heart of Boulder, CO!

At Sage Hospitality we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our team members. We believe in being true to ourselves and employing our passions. We are not just looking for employees; we are looking for storytellers; we are looking for experiential guides! Our guides are laid-back but attentive, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community!

Job Overview

Combined position to solicit, capture, plan and coordinate small meetings with 10 rooms or less, social and catering only functions, while maximizing the banquet space to meet and ideally exceed catering revenue goals. Additionally, position is responsible for executing all aspects of event planning for groups booked by Sales Team.

Responsibilities

  • Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals.

  • Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc.

  • Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel and resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction.

  • Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.

  • Coordination of all group business as developed by the sales manager. Contact and appropriately follow-up on all signed/contracted business within 5 working days. Determination and coordination of all event planning needs.

  • Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to the clients "expectations plus one."

  • Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner.

  • Develops customer profiles and maintains as effective trace system including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.

  • Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction.

  • Promptly, the same day or by 10am the next business day, follows-up on all customers’ needs and inquires in an efficient and expedient manner.

  • Time Management: Focuses on revenue-producing activity and maximizes selling time through retaining accounts/customers, maximizing account yield opportunities and direct sales effectiveness. Professionalism: Controls expenses on the property's behalf in order to minimize department and hotel costs. Maximizes return on all investments.

  • Represents themselves and the hotel with the highest level of integrity and professionalism, a service -focused approach and a caring, sincere attitude at all times.

  • Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all coworkers for the best overall performance of the hotel. Display a neat, clean and business-like appearance at all times.

Qualifications

Education/Formal Training

More than two years of post -high school education

Experience

Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).

Knowledge/Skills

  • Requires thorough knowledge of the practices and procedures of the catering, food and beverage, menu development and pricing.

  • Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.

  • Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.

  • Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.

  • Ability to drive to outside sales calls.

  • Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent hearing required for verbal interaction with guests and associates.

  • Excellent vision required for viewing set-ups.

  • Excellent speech communication skills required for verbal interaction with guests and associates.

  • Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) occasionally.

  • Bending/kneeling - taping down cords, skirting tables, picking up floor after function, occasionally.

  • Mobility - ability to service clients on a moments notice, variable distances. Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum). Climbing - up to 55 steps, 3-5% of 10 hours.

  • Driving - distance varies for sales calls (approximately 20%).

Environment

Work inside 70% of 10 hour day; outside 30% of 10 hour day.

ID: 2021-4161

Position Type: Regular Full-Time

Property : Embassy Suites Boulder

Outlet: Not Applicable

Category: Catering & Events

Min: USD $50,000.00/Yr.

Max: USD $60,000.00/Hr.

Tipped Position: No

Address : 2601 Canyon Blvd

City : Boulder

State : Colorado

EOE Protected Veterans/Disability

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