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Vail Resorts Club Concierge - Year Round in Breckenridge, Colorado

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.

Professional full time Member Services Staff, providing front desk/reception coverage, including holidays and weekends, throughout the winter season. All daily functions must be performed efficiently and competently.

Duties and responsibilities to include but not limited to:

  • Acknowledge Members and family members by name

  • Phone reception/answering all calls and directing to appropriate staff. Maintaining pertinent knowledge of all programs, activities and schedules in order to pass information directly to members.

  • Explaining procedures, interpreting and applying club rules and regulations. Ask manager to get involved when necessary.

  • Using and updating database, club records, and correspondence.

  • Identifying members and guests eligible for entry. Assisting with ID verification as well as member requests for reservations.

  • Administer reciprocity program for reservation requests.

  • Knowledge of Resort and surrounding area.

  • Daily lift ticket sales, Epic Pass, and Club pass sales

  • Assist with bussing and cleaning of areas throughout the clubhouse, including but not limited to: all counter tops, rearranging all furniture after use, fluffing all pillows when needed throughout the day.

  • Providing information and contacts for other Vail Valley activities (snowmobiles, sled rides, etc.)

  • Vilar Center performances

  • Dinner reservations

  • Maintaining a high profile among club members, while understanding and enforcing the Rules and Regulations of the Club.

  • Understanding published activities and events that are distributed throughout the year through distribution of newsletters, new bulletins and web-site media.

Qualifications:

  • Previous experience working directly with very high profile, sophisticated guests

  • Effective, knowledgeable, communication skills must be at a high level

  • A general working knowledge of the Vail and Beaver Creek Resorts - preferred.

  • Word processing skills in Microsoft Word, Excel, Alice, Clubhouse Online, Emma Marketing, Jonas, and Guest Connect systems- preferred

The budgeted range starts at 15.50. Actual pay will be adjusted based on experience.

The perks include a free ski pass, and a set of benefits including...

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan

  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time. Salaried employees are generally eligible for Flexible Time Off (FTO)

  • Paid Parental Leave for eligible mothers and fathers

  • Healthcare & Dependent Care Flexible Spending Accounts

  • Life, AD&D, and disability insurance

If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 278248

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