Job Information
Vail Resorts Ski School, Ticket & Pass Sales Team - Housing Available! -Breckenridge - FT & PT - Winter Seasonal in Breckenridge, Colorado
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Responsibilities include, but are not limited to:
Very strong understanding of Breckenridge Ski Resort, other Vail Resorts, and local community.
Daily sale of all Ski & Snowboard School, Lift Ticket, Season Pass, and Activity Products
Detailed explanation of all Ski & Snowboard School, Lift Ticket, Season Pass, and Activity Products to guests.
Book Private Lessons and the full range of Ski & Snowboard School products.
Daily updates of mountain terrain openings/closures via multiple systems.
Professionally and enthusiastically answering guest inquiries via phone and email.
Ensure a clean, professional, and quality employee break room experience
Daily data entry including Epic Mix Academy, Epic Service Solutions, and guest liability waivers.
Proactively seek out new information to assist guests.
Assist with inside & outside guest services
Assist with all facets of the product sales business, including but not limited to; scanning, ski school sales, call center, ticket & pass office, ski school assistance.
Ensure website information is accurate and update when necessary.
Understand, and support department operations and company policies and procedures.
Resolve guest issues; perform refunds or issue Epic Service Solutions under guidance of Supervisor/Manager; refer guest problems with details to Supervisor/Manager
Requirements:
High School Diploma or equivalent- required
Must be able to communicate fluently in English, Spanish skills preferred
Previousexperience in Guest services
Cash handling experience
Knowledge ofBreckenridge Resort and town - preferred
Prior experience working RPOS - preferred
Ability to multitask and work independently
Computer proficiency in point of sale, web based programs, and Microsoft Office
The budgeted range starts at 12.32. Actual pay will be adjusted based on experience.
The perks and benefits include
Free ski passes for employees
401(k) retirement plan
Accrued Sick Time
Discount lift tickets for friends and family
Free ski lessons
Discounted lodging, food (including $5 meals), gear, and mountain shuttles
Discounted bike haul & golf
Excellent training & professional development
Seasonal Full Time roles are eligible for the above, plus…
Critical Illness and Accident plans
Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)
Free ski passes for dependents
If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 288067
