Vail Resorts Ticket Sales Agent - Holiday Help - Breckenridge Ski Resort in Breckenridge, Colorado
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Ticket Sales Agents deliver product and mountain information with superior knowledge in a friendly environment while assuring our guests that we are there to assist them and enhance their Breckenridge experience.
Our Holiday Help scheduling requires a minimum of 15 shifts in either the first or second half of the winter season and the following scheduling options are available:
Scheduling Option 1:
Scheduled fifteen shifts between December 17 - January 21
Scheduling Option 2:
Scheduled fifteen shifts between February 14 – March 30
Responsibilities include, but are not limited to:
Accurately and efficiently process lift access products while capturing guest data
Ask the guest for their data with every transaction
Ability to learn, understand and effectively communicate with the guest about multiple product types and can easily adapt to changing pricing and product offerings.
Make suitable recommendations on products to meet the guests’ needs and the business objectives.
Ability to handle high volumes of customer interaction while delivering exceptional service; internal & external
Create a fun and professional work experience while communicating in a courteous and respectful manner
Professionally assist and follow through with resolution of guest complaints; handle concerns and suggestions
Perform daily sales and closing and be held responsible for your end of day point of sale audit
Work on a computer with a high degree of accuracy and efficient speed
Must be able to interact with guest and work on a computer at the same time
Follow company/department policies and procedures
Participate in resort and departmental trainings and development courses.
Willing to cross-train and work in all areas/locations of PSS
May assist with inside and outside guest services.
Take initiative to perform duties which facilitate operations and maintain cleanliness of your work area while paying attention to detail
High School diploma or equivalent
Proficient in English language
Previous work experience in Guest Services
Previous work experience in cash handling
Previous experience with Point of Sales system
Comfortable working in fast pace work environment
Willing to commit to a work schedule which includes working weekends and holidays
If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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