Omni Hotels Management Company Bellperson/Valet in Broomfield, Colorado
Locations US-CO-Broomfield Posted Date 3 months ago(8/16/2018 11:13 AM)Requisition ID 2018-27997# of Openings 3Category (Portal Searching) Front Office Operations LOCATION Interlocken Resort The Four-Diamond, award-winning Omni Interlocken Resort welcomes you toa retreat into modern luxury. Nestled against the backdrop of the RockyMountains, this year-round Colorado resort near Denver offers a wealth ofon-site amenities. With its stunning panoramic views of the mountains orvalley, unmatched luxuries and the essence of snow-capped mountaintranquility, the Omni Interlocken Resort is sure to sweep you off your feet. The Omni Interlocken Resort s associates enjoy a dynamic and excitingwork environment, comprehensive training and mentoring, along with thepride that comes from working for a company with a reputation for exceptionalservice. We embody a culture of respect, gratitude and empowerment day inand day out. If you are a friendly, motivated person, with a passion toserve others, the Omni Interlocken Resort may be your perfect match. JOB DESCRIPTION To provide assistance and services for guests such as valet, luggageassistance, and transportation to local areas, in order to ensurepleasurable accommodations. RESPONSIBILITIES * Use friendly and appropriate expressions when engaging guests * Be fully acquainted with the different points of interest * Assist in making reservations for restaurants and limousines for ourguests; assist in airline ticket requests * Ensure the delivery of parcels, mail and special deliveries toguestrooms, executive offices or meeting rooms * Ensure that the public areas, bell closet are maintained, clean andtidy * Follow-up with guest complaints to ensure that any problems areresolved * Arrange special requests for guests including and not limited toflowers, rental cars, forwarding luggage, sight-seeing tours andadvising of different quality local shopping area * Utilize bell carts effectively and with caution * Ensure the floor is covered 100% of the time, including the Front Desk * Direct guests to the Front Desk or meeting rooms * Call taxis and/or shuttle for guests as needed * Drive guests to local destinations surrounding the hotel * Assist, retrieve and load luggage for guests * Notify the Front Desk and Guest Services of VIP arrivals wheneverpossible * Engage in conversation with as many guests as possible * Attend all designated staff meetings and training sessions * Complete all tasks assigned by manager * Aid guests in locating other areas of the hotel (walk them todestination if possible) * Follow all company policies and procedures; ensure clean uniform andprofessional personal appearance; maintain confidentiality of proprietaryinformation; protect company assets * Follow all company safety and security policies and procedures;report accidents, injuries, and unsafe work conditions; complete safetytraining and certifications QUALIFICATIONS * Must be 21 years or older and possess a valid Colorado driver license * Excellent customer service skills * Must have strong communication, presentation, training andorganizational skills * Maintain a professional business appearance, attitude and performance * Must be able to work a flexible schedule including weekends andholidays Omni Hotels & Resorts is an equal opportunity employer -vets/disability. The EEO is the Law poster and its supplement are availableusing the following links: EEOC is the Law Poster and the following link isthe OFCCP's Pay Transparency Nondiscrimination policy statementIf you are interested in applying for employment with Omni Hotels & Resortsand need special assistance to apply for a posted position, please send anemail to ..Employer's Job# 2018-27997Please visit job URL for more information about this opening and to view EOEstatement.