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Great Wolf Resorts Attractions Attendant $12.75/hr 18+ in Colorado Springs, Colorado

The Attractions Attendant may work in any number of Attractions at Great WolfLodge, including but not limited to the Arcade, Ropes Course,MagiQuest, Moonstone Mine sluice, Bowling, Rock Wall other attractionswithin the Family Entertainment Center. Attractions Attendants ensurecustomer safety and satisfaction while participating in Attractionsentertainme Essential Duties and Responsibilities * Communicates with guests for transactions, to process registrationand complete orders. * Educates guests on the Ropes Course, Rock Wall and other physicalexperiences, proper technique and use of equipment, and safety guidelines * Educates guests on game play and wand operation for MagiQuest * Maintains the daily operation of the MagiQuest game; documentsand/or escalates any game operation or effects issues to Retail Manager onDuty * Perform preventative maintenance and minor troubleshooting ofequipment to ensure customer satisfaction * Ensure the daily operation of the attraction adheres to operatingprocedure guidelines * Outfits participants with correct safety equipment, makesadjustments, and properly attaches equipment * Inspects all safety equipment to ensure proper function * Ability to assess and assist in possible emergency situations and helpscared participants * Ensures the daily operation adheres to operating procedure guidelines * Provides outstanding customer service and engages in suggestiveselling * Assists in merchandising functions including display and storedesign, inventory receiving, stocking, and merchandise pricing * Performs cash-handling functions, including point-of-sale (POS)system, registers, and daily reporting * Ensures attraction adheres to the highest standards of cleanliness,presentation, and service * To work on the Ropes Course, candidates must successfully completeropes course and annual training covering operating procedures and technicalcompetencies * Assists in other retail outlets/attractions as needed Basic Qualifications and Skills * Must be 18 years or older to work the Ropes Course; 16 years orolder to work in other Attractions areas * Some High School education or equivalent * Must be comfortable being at heights of 30 feet or more for extendedperiods of time * Flexibility regarding scheduling based on business demands * Experience utilizing basic math skills with ability to add, subtractmultiply and divide * Proven customer service skills and communication skills; able toread and interpret English language manuals relating to safety,operations, and procedures * Successful completion of a criminal background check and drug screen Desired Qualifications and Traits * Previous experience demonstrating strong customer service * Ability to multi-task and prioritize a variety of tasks with minimaldirection * Previous experience with cash transactions and Point of Sale systems * Proven teamwork skills * Enthusiastic and energetic * Comfortable working in varying weather conditions Physical Requirements * Ability to lift up to 30 lbs. * Able to sit and/or stand for long periods of time and climb multipleflights of stairs multiple times daily * Ability to bend, twist, and stretch * Ability to work in a loud environment with flashing lights * Capable of fully extending arms overhead * Dexterity to pinch/squeeze with force * Candidates with a history of neck, back, shoulder, wrist,arm, and/or knee injuries may have difficulty with this position Equal Opportunity Employer/Protected Veterans/Individuals withDisabilities The contractor will not discharge or in any other mannerdiscriminate against employees or applicants because they have inquiredabout, discussed, or disclosed their own pay or the pay of anotheremployee or applicant. However, employees who have access to thecompensation information of other employees

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