The Navigators Banquet Server in Colorado Springs, Colorado
The Banquet Server shall serve The Navigators and fulfill the responsibilities listed below in the spirit of The Navigators calling, values and purpose: To advance the Gospel of Jesus and His kingdom into the nations through spiritual generations of laborers living and discipling among the lost.
This position interacts with our guests and ensures they have a great experience when dining, at the Glen. Banquet Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. Banquet Servers will follow through with the proper and timely set-up and execution of banquet events.
Maintain positive and professional attitude
Gather menu information for each function served, in order to appropriately provide signage and explanation to guests
Be aware of the details on the Banquet Event order, including special diets
Set up for events by placing tablecloths, place settings, and other table items along with setting up buffet when requested
Carrying plates of food on trays and serving guests
Complete the inspection of meeting rooms prior to guest arrival ensuring that client specifications have been met
Resolves guest complaints within scope of authority; otherwise refers the matter to upper management
Notifies supervisor and/or security of all unusual events, circumstances, or missing items
Maintain proper dining experience, delivering items, fulfilling customer needs,
removing courses, replenishing utensils, refilling glasses
Maintain high standards of safety and cleanliness in all areas of the Conference Center
Communicate any areas of need, problems, and concerns from guest to Banquet Supervisor
Clean up venue after event ends and assist with closeout tasks
Performs basic cleaning tasks as needed or directed by supervisor
Greet all guests warmly with an appropriate greeting
Adhere to grooming and appearance standards consistently
Provide quick service for last minute changes
May take “lead” position for a specific function
May be responsible for obtaining the BEO for functions
May assist with quarterly inventory
May assist with training of new staff
Participate in development events such as Navigator on-site events, Cultural Development and Diversity trainings or other non-Navigator developmental events as appropriate.
Read spiritually and culturally developmental books and literature.
Participate in the annual, organizational Plan and Progress Review (PPR) process.
Submit time worked on a weekly basis through the Workday Time Tracking system.
Performs other job-related duties as assigned by Banquet Supervisor and Food & Beverage Director
Belief in and adherence to the Statement of Faith and Mission of The Navigators.
High School diploma or equivalent required
Previous waitstaff experience
Knowledge of catering practices preferred
Excellent customer service skills
Excellent oral communication and listening skills
Ability to follow directions
Ability to work independently as well as a team in a fast-paced environment
Reliable transportation required
Pay for this position is $12.32/hr.
The Navigators is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. The Navigators does not discriminate based on race, color, national origin, sex, age, disability, veteran status, or any other status protected by law or regulation.
External Company URL: www.navigators.org
Street: 3820 N. 30th Street