United Engines LLC Mgr, Service in Commerce City, Colorado
Deliver the necessary management of technicians, ensure effective and reliable service for customers and implement training as required to achieve goals.
Interact with existing customers before job begins to confirm the necessary repairs and provide an estimate on cost and any preventative maintenance needed.
Observe technician skills levels and provide training as needed.
Supervise and control the work load of the Service Technicians to maintain an orderly work flow.
Perform entry of employee time and approve vacation requests for Service Technicians.
Ensure that the time on the job is correct for billing to customers.
Oversee the jobs are completed in a timely manner and with high quality and to customer specifications.
Follow up with customers to verify satisfaction with the completed job.
Connect with new customers and absent customers to increase business in the service shop.
Proficiently operate all assigned equipment and vehicles to perform any operation within the capacity of the machine as necessary to accomplish required work.
Order adequate supplies and parts for the Service Department.
Maintain a strong, personal commitment to the safety culture.
Ensure proper safety training, regular meetings and resources are provided to personnel to support adherence to health and safety procedures.
All other duties as assigned.
Prefer candidates with a BA/BS in Business Administration or related degree; or four years related experience and/or training in relevant industry; or equivalent combination of education and experience, required.
A minimum of 3 (three) years in progressive United or industry related assignments is required.
A minimum of 1 (one) year of supervisory/management experience is required.
A minimum of 3 (three) years of experience in diesel engines, commercial refrigeration or electrical diagnosis is required.
Basic knowledge of P and L is preferred, ability to understand and be trained is required.
Prefer candidates that are Thermo King certified and possess EPA Section 608 and 609 certifications.
Job ID: 2020-1436
Street: 4990 Monaco St