Vail Resorts Bell Staff/Ski Valet - FT & PT - Winter Seasonal - Crested Butte Mountain Resort in Crested Butte, Colorado

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Summary:

Bellmen welcome all guests promptly with a positive, friendly, and helpful attitude to provide a great first impression. Bellmen are responsible for unloading luggage and equipment from guest vehicles/shuttle, delivering or storing luggage, and storing all equipment (skis, bikes, etc.) Bellmen escort guests with luggage to their room, pointing out hotel facilities and explaining features in the accommodations. Bellmen will provide transportation for guests using a company vehicle, and may also valet guest vehicles, therefore a driver's license and impeccable driving record are required. Bellmen perform room deliveries upon request, and also respond to other guest requests and concerns, so bellmen must possess great guest service and problem solving skills. Upon departure, bellmen collect luggage and escort guests to their vehicle, loading all equipment and luggage into the guest's vehicle and wishing them a fond farewell.

Essential Job Functions:

  • Escorts guests to their rooms and delivers arriving baggage if requested by guest. Moves departing luggage promptly.

  • Stores baggage for late departures and early arrivals, insuring it is properly tagged.

  • Keeps the hotel motor lobby and hotel entrance clean.

  • Offers information pertaining to available services and facilities of the hotel, points of interest and entertainment attractions.

  • Transports hotel guests as requested. Washing and fueling company vehicles as needed.

  • Cleans and keeps in good working order the company vehicle and reports repairs needed to the vehicle maintenance department.

  • Assigns parking permits to hotel guests and provides valet service when necessary.

  • Explains features of room such as operation of radio, television, telephone and fire and emergency information

  • Works closely with the front office to insure guest requests are fulfilled

  • Porters bags for tour bus groups in a timely fashion.

  • Performs room deliveries in a timely and professional manner.

  • Reports luggage/delivery fees to bell captain/FOM to ensure proper posting.

  • Patrols parking lots/gargaes, logs unathorized vehicles, and immobilizes vehicles when necessary.

  • Performs all other related duties as assigned or requested including obeying safety policies and procedures and attending safety trainings.

  • Tags and stores bikes

  • Tags, stores, and brings back bikes and skis for guests

  • Cleans and keeps in good working order any company vehicle used

  • Reports repairs when needed to vehicle maintenance

  • Assign parking permits to hotel guests and provides valet service when necessary

  • Watches and replaces items for coffee station including coffee, creamer, cups, ect.

  • Grabs Cookies from kitchen and returns trays

Job Requirements:

  • High School Diploma or equivalent

  • Basic Computer Skills, MS Office

  • Valid driver's license in good standing

  • Prior hospitality experience preferred

  • Excellent written and oral communication skills and command of the English language.

  • Ability to drive both automatic and manual transmission vehicles.

  • Must be able to work holidays, weekends and evenings

  • Mandatory Background Check.

At Crested Butte Mountain Resort we are passionate about this place, the land around us and our community. There’s nothing quite like ski town life in the heart of the Rocky Mountains. We take pride in being stewards of this land and its rich history. Come work for us for a season and stay for a lifetime. www.vailresortscareers.com at http://www.vailresortscareers.com/

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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