HEI Hotels & Resorts Conference Services Manager in Denver, Colorado

OVERVIEW Create the desired conference and meet clients' needs through activecommunication, planning, and team leadership. RESPONSIBILITIES * An understanding of both monthly forecasting and the annual budgetprocess. * Understand the importance of raising the meeting planner evaluationscores and implement effective methods to ensure exceeding meeting plannersatisfaction. * Optimize room rental charges. * Consistently participate in the re-booking of repeat business by havinga track record of long term client relationships. * Actively participate in industry related organizations (NACE, MPI). * Thorough knowledge of sales techniques including strong closing skillsas well as negotiating skills. * Comfortable with hotel site inspections and client presentations. * Excellent creative skills to provide innovative set-ups, menus, andfunctions for groups. Ability to generate creative and innovative menus whileworking closely with Chef on pricing specialty menus. * Work closely with banquet department on operations and eventexecution, ability to quickly evaluate alternatives and decide on a plan ofaction. * Provide overall direction, coordination, and ongoing evaluation ofoperations. Detailed execution of all banquet event orders generated by theConvention Services Department. * Experience providing Audio/Visual equipment and operatingAudio/Visual as a profit center. * Excellent knowledge of computers, specifically Delphi, Word and Excel. * Monitor group room blocks and pick up, generate detailed resumes forthe operating departments. * Ability to work with outside vendors to ensure client satisfaction forall events/groups. * Comply with attendance rules and be available to work on a regularbasis. * Perform any other job related duties as assigned. QUALIFICATIONS * Prior experience in the field of hospitality with specific experiencein catering sales is essential. * Minimum of 1 year within the Hospitality Industry required. * CI/Ty and Delphi experience preferred. * Must have experience at a similar size and quality hotel. * High School Diploma required; Bachelor's Degree preferred. * Must possess computer skills, including, but not limited to, useof Microsoft Word, Excel, and Delphi. * Knowledge of sales skills, revenue management, training, andmotivation of peers. * Knowledge of hotel features, benefits, and competing hotels withinthe market. * Ability to execute appropriate action plans. * Knowledge of hotel operations, including marketing plans, securityand safety programs, personnel and labor relations, preparation ofbusiness plans, repairs, maintenance, budget forecasting, qualityassurance programs, hospitality law, and long-range planning. * Ability to work effectively under time constraints and deadlines. * Effective verbal and written communication skills. Ability to adaptcommunication style to suit different audiences, such as effectivelycommunicating with supervisors, coworkers, public etc. BENEFITS HEI Hotels and Resorts is committed to providing a comprehensive benefitprogram that offers you choices for your physical, mental and financialwellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dentaland Vision insurance programs geared to you and your family's needs as wellas Vacation/Sick/Holiday benefits. For your financial wellness, HEIprovides a wide array of coverage, including Supplemental, Spousal andChild Life insurance as well as Short and Long-Term Disability plans. Our401(k) Savings Plan with matching funds, and discounts through our'YouDecide' and Hotel Room Discount programs provide additional incentivesfor choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualifiedapplicants without regard to race, color, religion, sex, sexualorientation, gender identit

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