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WTS International Fitness Manager in Denver, Colorado

WTS International, the world's leading spa, fitness and leisure management firm, is seeking a Fitness Manager for JCC Denver. The Fitness Manager manages and oversees the daily operations and programming of the facility. Apply today for immediate consideration.

  • The Fitness Manager supervises staff and acts as the Manager on Duty

  • Develops a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance using the WTS International operations template.

  • Develops, through use of a template, a monthly and yearly management report outlining key facility statistics and a summary of daily operations. Also reports any current or future concerns and, with Operations Director’s approval, forwards recommended changes to the client.

  • Submits all paperwork and financial reporting, including payroll, in accordance with WTS International policy.

  • Ensures accurate facility maintenance procedures and checklists through routine preventative maintenance and repair.

  • Maintains a monthly inventory of supplies, equipment, and or products.

  • Writes articles or press releases for the facility, when applicable.

  • Conducts on-going training/educational programs for department. Holds team meetings on a regular schedule.

  • Ensures appropriate facility supervisory coverage through use of a Manager on Duty (MOD) system. Ensures fiscal responsibility through efficient scheduling of facility and, when necessary, makes changes to stay within budgetary guidelines.

  • Assesses all employees’ progress continually; coaches employees with positive reinforcement, and disciplines, when necessary, fairly and consistently; participates in annual performance evaluations, and, when necessary, assists in the termination process.

  • Provides excellent customer service and monitors guest feedback through the use of comment cards and other customer care techniques. Supervises and follows up on guest requests and comments.

  • Ensures facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.

  • Directs and oversees all facility operations to ensure achievement of sales and retention goals, business objectives and facility profitability.

  • Attends all management functions and meetings associated with client.

  • Develops annual strategic plan highlighting targeted operational, marketing, programming, customer service and financial objectives.

  • Recommends and develops marketing strategies to include planning/coordinating promotions, facility activities and effective advertising.

  • Maintains cooperation and teamwork throughout the facility, placing a high emphasis on client service and satisfaction.

  • Identifies, evaluates, and resolves problems in a timely manner, utilizing innovative ideas and sound judgment.

  • Develops and implements systematic membership programs that targets new members, general memberships, and infrequent users.

  • Ensure compliance with all state licensing and health requirements.

  • Other duties as assigned

  • Bachelor’s degree in health, fitness or business management field

  • Minimum of 2 years supervisory experience in a large multi-amenity facility

  • Strategic planning, membership marketing and sales, employee supervision and training, fitness/health promotion, programming, and financial management skills

  • Light Work: Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move light objects.

  • This position required the ability to sit, stand, walk, climb, bend, balance, stoop, kneel, crouch, reach, push, pull, and lift.

  • This position will require the following physical requirements: fingering, grasping, seeing, visual acuity (near and far) and hearing.

  • The employee will be required to operate the following tools: golf clubs, computer, calculator or inventory control devices.

  • Hazards include extreme temperatures and wet and humid conditions. This position will involve working with chemicals, detergents and cleaners and mechanical equipment.

  • Must be able to operate motorized equipment

  • Must be able to lift 45-pound weight plates

  • Employee may occasionally lift and/or move up to 75 pounds

  • Excellent customer service skills

  • Efficient, well organized, and able to handle a variety of duties simultaneously

  • Professional manner, discretion, and appearance

  • Excellent verbal and written skills

  • Energetic, enthusiastic and motivational

  • Effective leadership skills and strong work ethic

  • Personal Training and or certifications associated with the industry are highly desirable

  • Proficient in appropriate computer skills and office equipment

  • Ability to stand for long periods of time

  • Awareness of proper body mechanics to prevent injury

  • This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk

  • The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms

  • Available to work nights, weekends, and holidays

WTS International, LLC is an equal employment opportunity employer that is committed to having a diverse work force.

Region/City: Denver, CO

Compensation: $40K Base Plus Commissions

Type: Full-Time

of Openings: 1

External Company URL:

Street: 350 S. Dahlia St.

Telecommute: No

ID: 2021-8677