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United Ground Express Lead Cabin Appearance Agent (Part-Time) - Denver International Airport (DEN) in Denver, Colorado

Job Title: Lead – HUB Services

/United Ground Express (UGE), a subsidiary of United Airlines Inc., supports airline customers and flights at many airports across the United States. We assist customers from the moment they arrive at an airport through departure to their next destination. UGE is growing to expand to specific airports across the continental United States./

/A job with United Ground Express will provide you with an exciting, fast-paced environment, the chance to leverage existing skills and learn new skills, and an opportunity to grow a career in the airline industry./

/And to top it all off, you will get travel privileges through United Airlines, giving you access to one of the world’s most comprehensive global networks./


The Lead – Hub Services is responsible for immediate oversight of the hub operation to ensure all performance goals are met.


  • Manage the daily operation to ensure all assigned tasks are completed efficiently and thoroughly

  • Provide direction, instruction and coaching to employees as needed

  • Work closely with Dispatchers and Supervisors to ensure employee assignments are followed and completed correctly

  • Effectively communicate with all hub services agents

  • Ensure any injuries, incidents, accidents, and/or customer service issues are properly reported and processed

  • Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities

  • Ensure the operation functions in a safe, caring, dependable and efficient manner at all times

  • Perform other duties as assigned


  • Must have a High school diploma or GED equivalent
  • Must be 18 years of age or older

  • The ability to work independently without direct supervision

  • Experience working on a computer, tablet or smart phone

  • The ability to confront a variety of problems and challenges with a calm demeaner

  • Must be able to read, write and speak English fluently

  • Strong communication skills

  • Must successfully complete all required training

  • Must be legally authorized to work in the U.S. for any employer without sponsorship

  • Must be able to stand, lift, bend, push, and pull for extended periods of time, lift up to 70 lbs. and work outside in all types of weather and environmental conditions

  • Must be eligible to obtain and maintain any airport or regulatory credentials necessary for the position

  • Must have flexible schedule availability to cover a 24 hour per day 7 day per week operation including weekends and holidays as assigned

  • Must pass a United Ground Express background check, drug test and fingerprint-based criminal history check and qualify to obtain any airport required certification.

BENEFITS: UGE Team Members at DEN receive flight privileges aboard United Airlines as well as Paid Time Off (sick, vacation, paid parental leave), access to Medical (PPO), Dental, Vision, Personal Accident, and Life insurance; Flexible Spending Accounts, Long Term Disability, 401(k) with a company contribution, participation in the UGE annual incentive plan, free DIA airport Parking or free RTD EcoPass, paid training, and more.

PAY RATE: * * *$16.27 per hour / / /United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category./ **

Job: *UGE Operational Support

Organization: *United Ground Express

Title: Lead Cabin Appearance Agent (Part-Time) - Denver International Airport (DEN)

Location: CO-DEN - Denver

Requisition ID: DEN00004237