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Sage Hospitality Resources Restaurant Manager in Denver, Colorado

Why us?

The Catbird is seeking a Restaurant Manager to join their opening leadership team! If you are currently in this role or ready to take the next step in your career, whe look forward to hearing from you!

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

Catbird is an independent hotel in RiNo that blurs the line between hotel and home. The hotel creates adaptable spaces that foster a deeper sense of belonging for our guests and community. More than a mash-up of periods and styles, this hotel creates all the feelings that travel should provide. Catbird will be 165-rooms with hybrid furniture providing massive functionality in a small amount of space. The lobby will feature comfortable spaces, grab-and-go food options, and flexibility between work-flow and life-balance that experiential travelers seek out. Guest rooms will feature full kitchens with functional housewares, unique storage, and multi-functional furniture where small spaces realize their larger potential.

Paying homage to the history of the neighborhood around it, Catbird encompasses a 3,600 square foot, four-bedroom historic home, originally built in 1890, which has been preserved as part of the hotel. Amenities include a “playroom” stocked with bikes, skateboards, scooters, cameras and other items, package delivery lockers, a guest storage area where repeat guests can leave often-used items, and a dog run for man’s best friend.

The rooftop at Catbird will feature a stunning indoor bar and an inviting outdoor deck with lounge seating and firepits, perfect for enjoying unobstructed views of the Denver skyline with friends and colleagues. The rooftop will also be home to an additional 3,300 square foot deck that will be dedicated to hosting corporate and social events. Guests will be sure to enjoy the two jacuzzi tubs and a beautiful area of green grass up on the roof, created for outdoor activation in the Denver sunshine.

Job Overview

Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas.

Responsibilities

  • Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.

  • Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).

  • Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.

  • Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.

  • Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.

  • Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.

Qualifications

Education/Formal Training

More than two years of post high school education.

Experience

Two to three full years of full employment in a related position with this company or other organization(s).

Knowledge/Skills

  • Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.

  • Supervision/management communication skills are required.

  • Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations.

  • Ability to make occasional decisions which are generally guided by established policy and procedures.

  • Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.

  • Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.

  • Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.

  • Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.

  • Must have knowledge of chemicals/agents for training purposes.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.

  • Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required.

  • Mobility -95% of shift covering all areas of outlets supervising.

  • Continuous standing to assist at hostess station -minimal stationary standing.

  • Climbing stairs -varies by location.

  • No driving required.

Environment

Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen

ID: 2021-4205

Position Type: Regular Full-Time

Property : Catbird Hotel

Outlet: Restaurant

Category: Restaurant Operations

Min: USD $4,400,000.00/Yr.

Max: USD $55,000.00/Yr.

Address : 3770 Walnut Street

City : Denver

State : Colorado

EOE Protected Veterans/Disability

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