Arapahoe County Government Homemaker in Littleton, Colorado

APPLICATIONS MAY BE FILED ONLINE AT: ACCESS IS AVAILABLE AT:5334 S. Prince Street,Littleton, CO 80120 EXAM #03508HOMEMAKERAQARAPAHOE COUNTYDepartment of Human Resources5334 S. Prince StreetLittleton, CO 80120 Applications for the Position of:HOMEMAKERAn Equal Opportunity EmployerSALARY$14.39 - $18.20 HourlyDEADLINE11/18/18DESCRIPTIONThe Homemaker is responsible for performing a variety of duties to assistsenior and disabled citizens in their homes by providing housecleaning,laundry, shopping and companionship services. The Homemaker recognizesclient needs and refers to community resources or supervisor for gaps.DUTIESThe following duty statements are illustrative of the essential functions ofthe job and do not include other non-essential or marginal duties that may berequired. The County reserves the right to modify or change the duties oressential functions of the job at any time.Utilizes exceptional customer service skills to develop and maintain clientrelationships while working in their homes.Performs a variety of housecleaning duties for clients to include: cleaningof bathroom, kitchen floors, stove and refrigerator, vacuuming rugs,dusting furniture and appliances, laundry, and changing bed linen.Shops for groceries for client as needed.Performs errands for client as needed.Refers clients to other community resources as appropriate.Shares information with supervisors when issues of service gaps, clientsafety or neglect may occur.Maintains accurate paperwork including Homemaker Reports, timesheets, andmileage reports.Attends training to maintain/enhance knowledge and professionalism.REQUIREMENTSSKILLS, ABILITIES AND COMPETENCIES:Familiarity with the issues and problems related to senior and disabledcitizens.Excellent customer service and organizational skills.Ability to demonstrate effective customer service and communication skillswith all customers including those who may be angry or difficult.Knowledge of housekeeping proceduresSkill in the use of housekeeping materials and tools.Ability to work independently and as a team member.Ability to establish and maintain effective working relationships withsuperiors, fellow workers and serviced citizens.Knowledge of or ability to learn community resources used for referrals.Ability to practice good attendance habits.BEHAVIORAL COMPETENCIES (these are required for all positions at ACG):Service FirstExcellent QualityResponsive GovernmentVisionary ThinkingInnovationCaring Leadership