Vail Resorts Front Desk Agent - Austria Haus Hotel - Summer Seasonal in Vail, Colorado
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Responsible for including but not limited to:
Performs the full range of front desk responsibilities for hotels, condominiums, and rental homes.
Welcoming guests and/or homeowners to facility
Registering and assigning accommodations
Issuing card/room key and escort instructions to bell staff
May provide information on amenities, services, and directions to guests; responds to questions.
Maintains records of room availability and guest accounts.
Checks departing guests out and closes out account.
May coordinate receipt and delivery of messages for guests.
High school diploma required; college degree preferred, specifically hospitality degrees
previous customer service experience preferred, specifically hotel and Marriott experience
Understanding and use of Word, Excel, Outlook required. Knowledge of hotel systems preferred
ability to read and comprehend complex correspondence in English required. Ability to effectively present detailed information both verbally and in written form to guests and employees throughout the organization.
The budgeted range starts at 12.75-14.40. Actual pay will be adjusted based on experience.
The perks and benefits include
Free ski passes for employees
401(k) retirement plan
Accrued Sick Time
Discount lift tickets for friends and family
Free ski lessons
Discounted lodging, food (including $5 meals), gear, and mountain shuttles
Discounted bike haul & golf
Excellent training & professional development
Seasonal Full Time roles are eligible for the above, plus…
Critical Illness and Accident plans
Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)
Free ski passes for dependents
One Job – Double the Benefits. Working for the Marriott at Vail gives you access to the phenomenal mountain town that is Vail, CO and all the perks that come with being a Vail Resorts Employee (Free Ski Pass, discounted lodging at all Vail properties, discounts on retail items and FB locations). Not only that, but take advantage of the Marriott team member benefits (discounted room rates at all Marriott’s nation-wide) to truly get the most out of your hospitality experience. Come join our team of incredible people with passion for customer service and making sure everyone checking in feels like they are home. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 298688