Destination Hotels & Resorts Parking Attendant-Winter Season at Manor Vail Lodge in Vail, Colorado
28103BRPosition Title:Parking Attendant-Winter Season at Manor Vail LodgeJob Overview:
Checking in vehicles as they arrive, courteously, safely and efficiently according to the hotel’s standards and collecting fees as appropriate.
Req ID:28103BRSalary:$15/hour plus incentiveCity:VailEssential Functions:
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Maintain knowledge of:
Scheduled daily activities.
Daily arrivals/departures, house count.
Features and services provided by the hotel.
Hours of operation of each outlet.
Parking facilities, layout, hours of operation, prices and procedures.
Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return.
Communicate parking procedures to guests/visitors.
Monitor location of vehicles parked in parking facility.
Check with the Supervisor for further parking needs or next assignment.
Remain at assigned post
Relay accurate directions to guests/visitors on inquires regarding destinations within the local area.
Monitor all parking areas/levels; report any vehicle/safety hazards; unauthorized personnel or potential security problems to Manager.
Follow designated procedures for vehicle accidents, breakdowns and incidents.
Valid (state) drivers' license.
Excellent driving record.
Thorough knowledge of local areas and roads.
Experience in driving vehicles.
Fluency in English both verbal and non-verbal.
Compute basic arithmetic.
Provide legible communication and directions.
Drive a company vehicle if needed.
Provide legible communication and direction.
use a beeper/radio
Focus on guests’ needs.
Prioritize, organize and make good judgments.
Maintain concentration and think clearly under all conditions.
Work in variable weather conditions.
Ensure security of vehicles and hotel property.
Maintain confidentiality of guest information and pertinent hotel data.
Perform assignments with minimal supervision.
Work cohesively with co-workers as part of a team.
Work from 7am to noon any day of the week (approx. 20 hours/week)
Properly collect and manage cash box
Work from December 2018-April 21, 2019
Receives 3% of parking revenueJob Type:Seasonal Part TimeProperty:Manor Vail LodgeArea of Interest:Rooms & Operations Company Introduction:At Two Roads Hospitality, we celebrate curiosity and we applaud individuality. Our goal is to create remarkable experiences around the globe and our core values are the hallmark of everything we do. Throughout our portfolio our core values describe every guest, owner, team member and partner. Included in our portfolio are Alila Hotels and Resorts, Destination Hotels, Joie de Vivre Hotels, Thompson Hotels, and tommie hotels. Whether you are just starting your hospitality journey or you’re an experienced traveler, we invite you to join the Two Roads Hospitality family.Property Introduction:Manor Vail Lodge is located creek-side at Golden Peak Base, providing guests and condominium owners with accessibility to Vail Village. Guests can enjoy Vail’s variety of summer and winter activities while staying in the lodge’s cozy hotel rooms or fully furnished condos. Whether skiing during the winter months or hiking in the summer, Manor Vail Lodge offers guests premier amenities in a location convenient to the heart of Vail Village. Guests of Manor Vail Lodge enjoy dining at The Fitz restaurant or The Fitz bar and lounge’s fireplace. The lodge also provides meeting and conference facilities, a resort spa and four hot tubs for guests enjoyment.State:ColoradoType of Position:Hourly PositionBrand:Destination Hotels